Shipping & Delivery Information

In response to the ever increasing price of gas and in an effort to keep our shipping charges reasonable we have restructured the way we calculate shipping. We have taken the following steps so that we may continue to offer the premium level of service you have always enjoyed while still maintaining the lowest possible rates.

  • Shipping costs will be determined by the weight of your order, destination zip code and carrier.   We normally ship by United Postal Service Priority Mail, however, we can ship any way you like.  You will only be charged for the amount of shipping.

Shipping Charges within the United States (including HI, AK & Puerto Rico)

Shipping costs for orders placed on this site are based on the total weight of your order and the delivery location. Because the cost is based on the weight of the order and not the number of items purchased orders with multiple items will normally be charged less shipping than if they were purchased individually. Shipping charges include carrier costs (including fuel surcharges), handling and processing fees and are subject to change without notice.

Available Shipping Methods

  • USPS First Class Mail* (Usually 4-7 Business Days****) - Orders shipped via this method are normally placed in a large plastic envelope and delivered by your regular mail carrier. To be eligible for this method orders must weight less than 13 ounces and be able to fit in the envelope. Tracking information for orders sent via this method is not available.

  • USPS Priority Mail* (Usually 3-7 Business Days****) - Orders shipped via this method are packaged in a sturdy box and delivered by a mail carrier. Tracking information may or may not be available for these orders.

  • FedEx Ground*** (Usually 3-7 Business Days****) - Orders shipped via this method are packaged in a sturdy box and delivered by FedEx. Tracking information is available for all orders sent via this method. FedEx will generally not deliver to PO Boxes, if you are unsure of FedEx delivery please choose either First Class Mail or Priority Mail.

  • FedEx 3 Day Air** (Usually 3-4 Business Days****) - The same information, rules and restrictions as FedEx Ground apply to this method. Orders arrive by the end of the second business day after being shipped. In addition a signature will be required for this method.

  • FedEx 2 Day Air** (Usually 2-3 Business Days****) - The same information, rules and restrictions as FedEx Ground apply to this method. Orders arrive by the end of the second business day after being shipped. In addition a signature will be required for this method.

  • FedEx Next Day Air** (Usually 1-2 Business Days****) - The same information, rules and restrictions as FedEx Ground apply to this method. Orders arrive by the end of the next business day after being shipped. In addition a signature will be required for this method.


* USPS delivers packages Monday through Saturday excluding federal holidays.
** FedEx 1,2 & 3 Day delivers packages Monday through Friday excluding holidays. Saturday delivery is available only in certain areas.  
*** FedEx Ground delivers packages Tuesday through Saturday excluding holidays.
**** Business days are considered to be M-F. The first day of shipping would be the first business day after the order has shipped.

International Shipping Charges

International orders are charged based on the destination country and the method of shipment, amount to be determined at time of order.

Processing Time

Shipping time is based on a number of factors. First it depends when you place your order, our warehouse processes orders Monday through Friday (excluding US Holidays). Generally if you place your order before 12 noon PST (3PM EST) M-F and we have the item in stock the order will be shipped that day. If you order on Saturday or Sunday your order will generally ship Monday afternoon. The second factor that determines when you receive your order is the shipping method you choose, please consult our shipping chart to determine length of time we estimate an order will be in transit.

Backorders

Items that are out of stock at the time your order is placed will be put on backorder and your credit card will not be charged for that item until it ships, in addition if your order requires more than one shipment due to a backorder you will not be charged shipping for the additional shipments. If an item is listed as out of stock and you would to like purchase it, we suggest you do so, backordered items normally ship in 2-4 weeks and are shipped on a first come first served basis via either Priority Mail or FedEx Ground. You may cancel a backorder order at any time before it ships.

Payment
We accept Visa, Mastercard, Discover, American Express, PayPal. Orders may be shipped C.O.D. for an additional charge of $9.00. If you want to pay by check or money order you must mail in your order with payment.

FAQ

Have questions? Here is a list of our most common FAQ's

Printable order form with measuring chart

Online ordering: 24 Hours
Phone Orders: 251-575-5197 M-F 9:00-4:00 p.m.
Fax Orders: 251-575-3463 – 24 Hours
Download and print our order form with measurement chart PDF.