251.575.5197

FAQ

 

 

Frequently Asked Questions

At Opening Night concertdress.com your satisfaction is our number one goal. If you have a question that is not answered on this or other pages please do no hesitate to contact us.

Site Features

Customer Service Questions

  • Do you have an order form I can print and mail in? Yes! Just click here for a copy of our order form. To view and print the order form you must have Adobe Acrobat installed on your computer.
  • What is your return policy? To view our return policy click here.

  • I dont wear the size clothing your chart has listed. Are you sure that is right? All manufacturers have different sizing. It is best to use the measurements on the chart to determine your size. Our garments measurement almost exact with our chart.
  • How do I cancel or change my order? Please be aware that if you wish to cancel or change your order every effort will be made to attempt this, however your order may have already been shipped. If you wish to attempt to cancel or change your order please contact customer service immediately. If your order has shipped we will not be able to change or cancel it. If that is the case please refer to our Terms & Conditions and follow our refund/return policy.
  • Do you charge sales tax on orders? We are located in Alabama, therefore we charge the applicable Alabama sales tax ONLY to orders that are shipped to Alabama addresses. All other orders are NOT charged sales tax.
  • Do you accept COD or check orders online? At this time we only accept credit cards (VISA, Mastercard, Discover or American Express) and PayPal to pay for online orders. If you wish to pay via COD or cashiers check please place your order by calling 251-575-5197 M-F 9am-4pm.